Exploring Perceptions and Experiences about Maternal Health Services: A Community-Level Initiative in Jampur

Abstract

The aim of the study is to scrutinize the availability and quality of maternal healthcare services by reconnoitering the perceptions and experiences about health facilities, encountered by women residing in tehsil Jampur. The current investigation employed qualitative methodology and obtained data from a sample of 28 participants including both health services seekers and health services providers, by using purposive sampling. The data was gathered through comprehensive interviews and focus group discussions (FGDs). The researcher used deductive thematic analysis methodology to analyze the data. To enhance the validity of information gathered through research, perceptions of both health service-providers as well as health service-seekers was taken encountered. The research emphasizes the significance of addressing unprofessional behavior, transportation deficiencies, insufficient substructure, and erratic working schedules to improve health outcomes. Additionally, service quality evaluation at facility centers is important due to various deficiencies observed at healthcare center. The challenges include limited availability of medicine, limited operating hours of medical services, inadequate transportation options to remote healthcare facilities, and a shortage of female healthcare providers at community level, influenced by cultural norms surrounding gender subtleties. The administration of the health department is adversely affected by the repetitive vacillations in government and its systematic framework. The health department encounters instability due to the diverse strategies, programs, and staff appointments executed by successive prime ministers. Study suggest dire need of sorting out these issues to ensure native’s trust on available health facilities and to improve overall health upshots.