Leaders’ Emotional Labor Strategies and Wellbeing: Does Perceived Organizational Justice Mediates the Relationship?

Authors

  • Qasim Ali Nisar
  • Noraini Othman Universiti Utara Malaysia.
  • Bidayatul Akmal Mustafa Kamil Universiti Utara Malaysia.

DOI:

https://doi.org/10.52131/pjhss.2018.0601.0035

Keywords:

Emotions, Emotional Labor, Leaders‘ Wellbeing, Emotional Exhaustion, Organizational Commitment, Perceived Organizational Justice

Abstract

As emotions play a crucial role in organizations, many researchers have turned their attention to examining emotions in organizational behavior studies to gain a more in-depth understanding of human behaviors within organizations. Leaders’ emotions are deemed important as key elements of effective leadership. Leaders attempt to manage their emotions when interacting with their followers, and these emotions ultimately influence their wellbeing and attitudes. Perceived organizational justice is also proposed as an important factor that might intervene this relationship. Hence, this paper proposed a theoretical framework for studying the relationship between leaders’ emotional labor strategies and wellbeing, in which perceived organizational justice is the mediating factor.

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Author Biographies

Qasim Ali Nisar

Department of Management Sciences, The Superior College Lahore, Pakistan

Noraini Othman, Universiti Utara Malaysia.

Associate Professor, School of Business Management.

Bidayatul Akmal Mustafa Kamil, Universiti Utara Malaysia.

Senior Lecturer, School of Business Management.

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Published

2018-03-31

How to Cite

Nisar, Q. A., Othman, N., & Kamil, B. A. M. (2018). Leaders’ Emotional Labor Strategies and Wellbeing: Does Perceived Organizational Justice Mediates the Relationship?. Pakistan Journal of Humanities and Social Sciences, 6(1), 82–98. https://doi.org/10.52131/pjhss.2018.0601.0035

Issue

Section

Articles