Association between Work Environment, Work-Family Conflict and Employees’ Turnover Intention through Moderation of Job Experience in Commercial Banking Sector

Abstract

This study investigated the association between work environments, work family conflict and employee’s turnover intention through moderation of job experience in the commercial banking sector. Intention to leave is an important issue in Pakistan's private sector and is evaluated by management science using a variety of criteria to determine the fundamental cause of employee decision-making. This is quantitative study. It followed convenience sampling techniques and designed sample size on the basis of Krejcie and Morgan, (1970) Questionnaire was distributed in 500 and returned questionnaires were 398. Survey was conducted through questionnaire, and it was comprised of five-point Likert scale. This study followed social exchange theory because it details with human behavior, it is said if right behavior is predicted than conflict can be easily resolved. Many theories, models, and frameworks have been used in the private sector to assess several aspects of employee turnover intention. Findings revealed that significant and positive relationship among the work environment & turnover intentions. Work- family conflict has positive & significant association with employee’s turnover intention. Despite that association between job experience and turnover intention was strongly negative relation. This study concluded that employee turnover intention is a major issue in Pakistan's private sector and that it is a key component of management science, which is evaluated using a variety of factors to understand the fundamental process by which employees to make a decision to leave an organization.