Impact of Social Media Marketing Strategies on Consumer Engagement and Loyalty

Authors

  • Sonia Ismat https://orcid.org/0009-0007-5467-9513
  • Naveed Qurtaba University Peshawar, Pakistan.
  • Abdul Wadood NUML University, Pakistan.
  • Khurram Shahzad Northern University, Pakistan.

DOI:

https://doi.org/10.52131/pjhss.2023.1103.0586

Keywords:

Social Media, Marketing Tactics, Customer Loyalty, Customer Engagement, E-Advancement

Abstract

The essential objective of this exploration will be to analyze the adequacy of advertising systems utilized by various organizations to tempt and hold clients in the advanced age. The accompanying sub goals will be sought after by the exploration to support this overall point: identify and look at marketing procedures and strategies in the computerized age to upgrade client commitment and devotion. evaluate the adequacy of these marketing procedures in catching and holding clients' consideration in the cutthroat computerized scene, examine the impacts of advanced innovations and the moving inclinations of present-day buyers on client commitment and dependability. The current study comprised mixed methods, the relationship investigation was performed. Other than this t-test examination and one-way ANOVA were additionally performed for the segment and review factors of client commitment, client unwaveringness, and promoting methodologies and strategies. Conclusions includes that the advancement of Electronic advancing Depends upon the improvement of business ethics according to one point of view and buyer affirmation guidelines on the other. It is reasoned that the significance of validity in business in general and e promoting explicitly is mammoth which can be tended to with capacity improvement in the field of information progressions.

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Author Biographies

Sonia Ismat

Lecturer, Institute of Management Sciences, Pakistan.

Naveed, Qurtaba University Peshawar, Pakistan.

Associate Professor

Abdul Wadood, NUML University, Pakistan.

MBA

Khurram Shahzad, Northern University, Pakistan.

Assistant Registrar

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Published

2023-09-03

How to Cite

Ismat, S., Naveed, Wadood, A. ., & Shahzad, K. . (2023). Impact of Social Media Marketing Strategies on Consumer Engagement and Loyalty. Pakistan Journal of Humanities and Social Sciences, 11(3), 2969–2982. https://doi.org/10.52131/pjhss.2023.1103.0586

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Section

Articles