WALELIGN, Andualem. Communication and Its Impact on Customer Satisfaction in Hospitality Industry. iRASD Journal of Management, [S. l.], v. 1, n. 2, p. 97–104, 2019. DOI: 10.52131/jom.2019.0102.0009. Disponível em: https://journals.internationalrasd.org/index.php/jom/article/view/123. Acesso em: 18 may. 2024.