ARSHAD, Luqman. Management Instruments for New Product Development (NPD), Customers’ Satisfaction and Loyalty. iRASD Journal of Management, [S. l.], v. 6, n. 1, p. 41–48, 2024. DOI: 10.52131/jom.2024.0601.0121. Disponível em: https://journals.internationalrasd.org/index.php/jom/article/view/2166. Acesso em: 22 jul. 2024.